Products & Services

Overview

MLSs in the course of their visits with Thought Leaders learn of product and competitor product information that is of interest to personnel in other disciplines throughout the company. Our Field Medical Intelligence form provides a means for MSLs to easily record this information and have it transmitted seamlessly to your management team.

Features

• On-line/off-line form so information can be recorded at any time
• Intuitive user interface for easy and quick entry of information
• Automated reports which are e-mailed to your management team
• Web based graphical analysis tool
• Supporting documents can be included with the Medical Intelligence submission and are distributed with the reports
• Icon indicator provides confirmation to the user that their entries were successfully received and processed by the server
• The user’s submitted entries are stored on their computer for future access
• Supports Windows 7

Benefits

• Quickly collect and distribute pertinent company and industry product information collected by your Field Medical team
• Harness the collective ears of your field medical team to learn what your competitors are doing and how the physician community views your products

Overview

ECT’s Field Medical Thought Leader Management System is a comprehensive system for field medical personnel to maintain TL profile information and track their activities with the TL

Features

• Fully integrated with Microsoft Outlook, synchronizes with the Outlook Address Book
• Captures basic and detailed TL and TL association information
• Field labels and application terms are easily customized to use your company’s familiar terms reducing training requirements
• Fully integrated reporting module with complete data available off-line
• Field Managers have access to complete information submitted by their MSLs as well as access to all TL information nationally or globally
• On-line/off-line system so information can be updated at any time and will be transmitted when an internet connection is available
• Tracks the TL selection criteria to ensure that the appropriate physicians are being designated as Thought Leaders
• Tracks over time the TL’s scientific involvement, the MSL’s accessibility to the TL, and the TL’s understanding of product educational objectives
• Records unsolicited product inquiries so you know what your TLs are asking about
• Tracks non-TL activities, i.e. absences, meeting attendance, training, administrative time
• Icon status indications to assure the user that data is being received and processed

Benefits

• TL Management Application that is easily customizable, quick to implement, and low cost
• Highly customizable to meet your specific TL management needs

Overview

Included in the healthcare reform legislation that was signed into law in March 2010, the Physician Payment Sunshine Act will require drug manufacturers to publicly disclose gifts and payments made to physicians. Physicians who speak on behalf of pharmaceutical companies provide a valuable service, conveying pertinent drug therapy information to their fellow physicians. Our Speaker Contracting website application provides a process for vetting speakers thru enforcing renewal requirements and a segmented approval process

Features

• Speaker’s CVs and other credential documents are accessible from the website
• A segmented recommendation and approval process is enforced for speaker renewals
• Automated e-mails instruct process participants when their action is required, keeps the renewal process on schedule
• Website displays general speaker, contracting status, speaker training, and speaker assigned company personnel information
• Recommendation and approval process for speaker compensation levels
• Automated speaker contracting status reports
• Built-in capability to send and receive data feeds from other systems
• Customizable speaker renewal eligibility criteria enforced by the website

Benefits

• Provides an audit trial of when and by whom speakers renewal actions were taken
• Automates the speaker renewal process, eliminates e-mails, spreadsheets, and phone calls between contracting participants

Overview

ECT’s Field Medical Management tool tracks Field Medical Managers activities including time spent with their direct reports, at professional meetings, with sales, visiting TLs, and other company functions.

Features

• Fully integrated with Microsoft Outlook
• On-line/off-line system so information can be updated at any time and will be transmitted when an internet connection is available
• Integrated with MSL Evaluation tool to capture both management activity as well as MSL evaluation information
• Easily customized to track the management activity pertinent to your company
• Simple intuitive user interface, eliminates user training
• Maintains a local history of all recorded management activity
• Supports Windows 7

Benefits

• Know what your Field Medical Managers are doing and where they are spending their time

Overview

Our Clinical Trial Management system is a web application designed to assist Protocol Managers by maintaining non-patient detailed clinical trial information

Features

• Full featured web application that functions like a resident desktop application
• Easily customizable to collect and maintain study data parameters pertinent to your studies
• Study data parameters can vary by therapeutic or product area
• Track study budgets and milestone payments
• Track patient enrollment and treatment completion
• Study address book maintains contact information for internal and external personnel associated with the study
• Maintains a history of medical field personnel site visits
• Automated e-mail notification of key study events and milestones
• Simple intuitive reporting module with Export to Excel feature
• Segmented study access privileges to allow users read, write, and financial view privileges
• Maintains a checklist of regulatory and other study related documents
• Easily accessible study Synopsis which can also be exported as a Word document

Overview

Events in the pharmaceutical industry can often require quick feedback from your Thought Leaders. New drugs, new indications, new trial results, product recalls are events that your company can respond to more effectively if you know what your Thought Leaders think and how they respond. Our Thought Leader Feedback forms provide a method to quickly collect, compile, and report this information to your management team.

Features

• Forms can be developed and deployed quickly, often in a couple of days
• Feedback information can be collected, compiled, and reported to management in a week’s time
• Forms function on-line/off-line
• Forms are deployed and installed on the user’s laptop without user intervention
• Forms allow for complicated “if-then” logic and data auditing to ensure that complete and pertinent results are obtained

Benefits

• Immediate TL feedback in response to an industry event
• Cost effective and efficient means for collecting and disseminating TL feedback information

Overview

ECT provides a complete web-based survey service. When a standard web survey application does not provide the flexibility or professionalism required our customized survey product can provide exactly what you need.

Features

• Customized survey invitation e-mails sent to your survey recipients which contain a link that automatically logs them into the survey
• Surveys are username and password protected
• Survey web page can be branded with your corporate identity
• Both web-based and hardcopy options are available based upon the recipient’s preference
• Toll free Helpdesk support for recipients who may have difficulty accessing the survey
• Survey status and reporting website that provides real time measurement of the survey’s progress and compiled survey results
• Reminder e-mails sent to recipients who have not responded
• Survey website includes product information and disclaimers
• Customized survey reporting

Benefits

• Branded survey websites, survey invitations, and reminder e-mails result in higher survey response rates

Overview

Are you running applications that are collecting great data but don’t have a means of reporting or distributing the information? ECT has a number of resident and web-based reporting solutions:

Web-Based Reporting Module

Our web-base reporting module is basic and simple to use reporting tool:

Features

• Simple intuitive interface to select fields to be report, sorting, and filtering, no user training required
• Users can create and save their own reports

Computer Based Reporting Application

Our computer based reporting applications provide users with a standardized set of reports which can be filtered by organization geography, time period, product or therapeutic area, and organizational or personal profile criteria

Features

• Standardized reports provide users the information they need when they need it
• Reports are customized to meet your specific business objectives and strategies

Automated Reporting Services

Our Automated Reporting Services deliver reports automatically to recipients’ e-mail inbox

Features

• Reports are customized to meet your business objectives and strategies
• Automated delivered with any required frequency, daily, weekly, monthly

Overview

Our Field Management MSL Evaluation tool allows field management to rate their reports on key job performance and developmental criteria. Evaluation form are completed with each visit between a field manager and their MSL providing a history of job performance and develop progress.

Features

• Measurement criteria are easily customized to meet your business strategies and objectives for your field medical group
• Resident off-line application so evaluations can be completed at any time
• Automated Monthly reports which summarize individual measurement results to make top performers easily identified and highlight training and development needs
• Reports are automatically e-mailed to your management team
• Track progress of short and long-term personnel development plans
• Allows entry of detailed notes
• Export completed reports to Word for easy distribution

Benefits

• Know who your top performers are so they are readily identified to fill management and other key positions
• Know your field medical training and development needs
• Have a tool for managing your development and performance measurement programs

Overview

Our TL MSL Evaluation is a web-based survey which is completed by your thought leaders to provide feedback on the MSLs with whom they interact

Features

• Feedback is specific to the MSLs that call on the TL
• Both web-based and hardcopy options are available based upon the Thought Leader’s preference
• Web-based survey participants are notified with an e-mail which contains a link that automatically logs them into the survey
• Helpdesk support for any Thought Leaders who may have difficulty accessing the survey
• Survey status and reporting website that provides real time measurement of the survey’s progress and compiled survey results
• Additional survey analysis customized to your specific needs
• Can be conducted on a global basis
• Reminder e-mails sent to recipients who have not responded

Benefits

• Know the strengths and weaknesses of your MSLs so that targeted training and development programs can be developed
• Know how your company MSLs compare to their counterparts in other companies
• Collected data can be used to determine deployment, staffing, and visit frequency needs