Overview
ECT provides a complete web-based survey service. When a standard web survey application does not provide the flexibility or professionalism required our customized survey product can provide exactly what you need.
Features
- Customized survey invitation e-mails sent to your survey recipients which contain a link that automatically logs them into the survey
- Surveys are username and password protected
- Survey web page can be branded with your corporate identity
- Both web-based and hardcopy options are available based upon the recipient’s preference
- Toll free Helpdesk support for recipients who may have difficulty accessing the survey
- Survey status and reporting website that provides real time measurement of the survey’s progress and compiled survey results
- Reminder e-mails sent to recipients who have not responded
- Survey website includes product information and disclaimers
- Customized survey reporting
Benefits
- Branded survey websites, survey invitations, and reminder e-mails result in higher survey response rates